About Us:
Your Digital Media (YDM) is a leading Shopify design and development agency that helps e-commerce businesses succeed. We’re looking for a dedicated Shopify E-Commerce Manager to join our team and provide top-notch support to our clients. This role demands a proactive individual with a deep understanding of Shopify and a proven track record of working with e-commerce brands, ideally within an agency environment.
Position Overview:
As our team continues to grow, we are looking for a Shopify E-Commerce Specialist who is an expert in all aspects of Shopify, including its admin functions, theme customization, apps, and integrations. This role requires someone with at least 1 year of hands-on Shopify experience, working with both clients and internal teams to deliver high-quality e-commerce solutions. If you are passionate about Shopify, e-commerce best practices, and working on diverse global projects, we would love for you to join our 100% REMOTE team.
What to Expect:
- We value you - A competitive salary based on experience, contribution, and skills
- We want you to grow - Rapid career growth and personal development opportunities
- We are flexible - Fully remote work and a flexible schedule
- We give you a platform - Play a role in the continuous growth of our worldwide influence
- We work together as one - a team driven by a growth mindset and a strong desire for excellence offering various opportunities for personal growth and development
- We are dynamic and ambitious - Work with exposure to internationally recognized brands and well-established startups
- We want to make an impact - We care about our clients truly, and we work with businesses that make an impact
- We want you to rest - Mutually negotiable annual leave days
- We stick to a schedule - Start and finish your day whenever you want. All that we ask is for you to be online during our collaboration window which is 1:00 pm to 5:00 pm CET.
Key Responsibilities:
- Act as the Shopify subject matter expert within our team, providing guidance on platform capabilities, best practices, and troubleshooting.
- Work directly with clients to understand their business needs and translate them into technical Shopify solutions.
- Set up, configure, and optimise Shopify stores, including theme customisation, app integrations, and performance enhancements.
- Assist in migrating e-commerce stores to Shopify, ensuring a smooth and seamless transition.
- Collaborate with designers, developers, and project managers to execute Shopify projects effectively.
- Manage product catalogs, inventory, and collections, ensuring all product listings are well-organised and optimised for conversion.
- Troubleshoot and resolve technical issues related to Shopify, ensuring seamless user experiences for customers.
- Stay up to date with the latest Shopify features, apps, and trends, making recommendations for continuous improvement.
- Audit store performance, including page speed, SEO, and mobile responsiveness.
- Provide training and documentation to clients and internal teams on Shopify best practices and store management.
Job Requirements:
- Minimum 1 year of Shopify experience (working in an agency setting is a plus).
- Deep understanding of the Shopify admin panel, including settings, checkout, shipping, payments, and analytics.
- Basic knowledge of Shopify Liquid and theme customisation, and advanced knowledge of app integrations.
- Strong understanding of e-commerce best practices, conversion rate optimisation, and user experience.
- Experience working directly with clients and managing expectations.
- Ability to troubleshoot technical issues, debug Shopify themes, and configure third-party apps.
- Proficiency in Microsoft/Google Excel sheets for data migrations.
- Proficient in English (written and spoken) with excellent communication skills.
- Strong organisational and time-management skills.
Bonus Skills:
- Experience with Shopify Plus features and functionality.
- Knowledge of HTML, CSS, and JavaScript for Shopify theme development.
- Familiarity with Shopify API, custom app development, or third-party integrations.
- Experience with Klaviyo, Google Analytics, Hotjar (or similar), Meta Pixel, or other e-commerce marketing tools.
- Experience with automations and integrations using third party integrator tools (Celigo) and Shopify Flow.
- UI/UX design experience and/or knowledge.
How to Apply:
If this opportunity excites you and you have the required Shopify expertise, please fill in the follow-up application form to be considered.
Note: We are specifically looking for candidates with extensive Shopify e-commerce experience. Applicants with only general e-commerce or project management experience without Shopify proficiency will not be considered. Additionally, all applications must be submitted in English.