We are hiring

Shopify E-Commerce Specialist (SME)
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Term: Full-time

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Skills: Shopify E-commerce, Account Management, Stakeholder Management, Time Management

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Experience: Minimum 1 year of Shopify experience (working in an agency setting is a plus)

About Us:

Your Digital Media (YDM) is a leading Shopify design and development agency that helps e-commerce businesses succeed. We’re looking for a dedicated Shopify E-Commerce Manager to join our team and provide top-notch support to our clients. This role demands a proactive individual with a deep understanding of Shopify and a proven track record of working with e-commerce brands, ideally within an agency environment.


Position Overview:

As our team continues to grow, we are looking for a Shopify E-Commerce Specialist who is an expert in all aspects of Shopify, including its admin functions, theme customization, apps, and integrations. This role requires someone with at least 1 year of hands-on Shopify experience, working with both clients and internal teams to deliver high-quality e-commerce solutions. If you are passionate about Shopify, e-commerce best practices, and working on diverse global projects, we would love for you to join our 100% REMOTE team.

What to Expect:

  • We value you - A competitive salary based on experience, contribution, and skills
  • We want you to grow - Rapid career growth and personal development opportunities
  • We are flexible - Fully remote work and a flexible schedule
  • We give you a platform - Play a role in the continuous growth of our worldwide influence
  • We work together as one - a team driven by a growth mindset and a strong desire for excellence offering various opportunities for personal growth and development
  • We are dynamic and ambitious - Work with exposure to internationally recognized brands and well-established startups
  • We want to make an impact - We care about our clients truly, and we work with businesses that make an impact
  • We want you to rest - Mutually negotiable annual leave days
  • We stick to a schedule -  Start and finish your day whenever you want. All that we ask is for you to be online during our collaboration window which is 1:00 pm to 5:00 pm CET.

Key Responsibilities:

  • Act as the Shopify subject matter expert within our team, providing guidance on platform capabilities, best practices, and troubleshooting.
  • Work directly with clients to understand their business needs and translate them into technical Shopify solutions.
  • Set up, configure, and optimise Shopify stores, including theme customisation, app integrations, and performance enhancements.
  • Assist in migrating e-commerce stores to Shopify, ensuring a smooth and seamless transition.
  • Collaborate with designers, developers, and project managers to execute Shopify projects effectively.
  • Manage product catalogs, inventory, and collections, ensuring all product listings are well-organised and optimised for conversion.
  • Troubleshoot and resolve technical issues related to Shopify, ensuring seamless user experiences for customers.
  • Stay up to date with the latest Shopify features, apps, and trends, making recommendations for continuous improvement.
  • Audit store performance, including page speed, SEO, and mobile responsiveness.
  • Provide training and documentation to clients and internal teams on Shopify best practices and store management.

Job Requirements:

  • Minimum 1 year of Shopify experience (working in an agency setting is a plus).
  • Deep understanding of the Shopify admin panel, including settings, checkout, shipping, payments, and analytics.
  • Basic knowledge of Shopify Liquid and theme customisation, and advanced knowledge of app integrations.
  • Strong understanding of e-commerce best practices, conversion rate optimisation, and user experience.
  • Experience working directly with clients and managing expectations.
  • Ability to troubleshoot technical issues, debug Shopify themes, and configure third-party apps.
  • Proficiency in Microsoft/Google Excel sheets for data migrations.
  • Proficient in English (written and spoken) with excellent communication skills.
  • Strong organisational and time-management skills.

Bonus Skills:

  • Experience with Shopify Plus features and functionality.
  • Knowledge of HTML, CSS, and JavaScript for Shopify theme development.
  • Familiarity with Shopify API, custom app development, or third-party integrations.
  • Experience with Klaviyo, Google Analytics, Hotjar (or similar), Meta Pixel, or other e-commerce marketing tools.
  • Experience with automations and integrations using third party integrator tools (Celigo) and Shopify Flow.
  • UI/UX design experience and/or knowledge.

How to Apply:

If this opportunity excites you and you have the required Shopify expertise, please fill in the follow-up application form to be considered.

Note: We are specifically looking for candidates with extensive Shopify e-commerce experience. Applicants with only general e-commerce or project management experience without Shopify proficiency will not be considered. Additionally, all applications must be submitted in English.